Terms and conditions

General information

Mujo Objects I/S
CVR. 38681230
Mågevej 73, 2. tv.
2400 Copenhagen NV
Tel. +45 25 34 84 24 / 50 59 85 66
E-mail: hello@mujoobjects.dk

 

Ordering and payment

You can make a purchase by clicking "Add to cart" on the product in the online shop. After gathering the items you wish to purchase, confirm your order in the shopping cart, in the top-right corner of the page. After confirming your order, we will guide you step-by-step to complete your purchase. You can pay by Dankort, Visa, or MasterCard. After completing your order you will receive an order confirmation at the email address you provided. Then, we will process your order and let you know when your order has been shipped.


Prices

All prices are listed in Danish kroner (DKK), but in the top-right corner on the website you can choose to get them listed in Euros or USD.  

 

Shipping and delivery

At Mujo Objects we have experience with both domestic and international shipping, so we are always able to assist you in this regard. Shipping costs vary from country to country but after placing an item in your cart, you will see the shipping cost for your area. These costs may change for purchases of several products, for shipping outside of EU and for delivery to islands without bridges and other conditions.

 

Small shipments
For small shipments we use PostNord, GLS or DAO. You can expect delivery within 7 weekdays in Denmark, and within 14 days for other countries, depending on location. Note, however, that shipping times may be longer during particularly busy periods. We always ship orders as quickly as possible.

 

Large shipments
For large and heavy items, we will ship your order using a freight company. Shipping times may be as long as 2 weeks; if you need a more precise delivery estimate, feel free to contact us.

 

Pick-up

If you wish to pick up your order this can be arranged at several addresses. At ‘Check out’ you can let us know that you wish to pick up your order and we will contact you on e-mail to make an appointment about the pickup.

Orders can be picked up at several addresses, all in the Copenhagen area. Pickup address depends on several circumstances but we will always strike to make it as easy for you as possible. However, we choose the right to decide where an order can be picked up.

Some of the pickup addresses are:

Mujo Objects
c/o Rikke Munk Harboe
Mågevej 73, 2. tv.
2400 Kbh NV


Mujo Objects
c/o Sille Jørgensen
Koldbyvej 21
2610 Rødovre

 

Returns and right of cancellation

A 14-day right of cancellation applies to ordinary products purchased from our online shop. The 14-day period begins on the day you receive the product. You must notify us that you wish to cancel your purchase within 14 days of receiving the product. Send your notice of cancellation to us by email at hello@mujoobjects.dk . In your message, clearly state that you wish to exercise your right of cancellation.

If we receive the product in the same condition as that in which it was purchased, the full purchase amount of the items (not shipping costs) will be refunded to your account when your return is received. If the product is damaged, or appears to have been used in a manner beyond that in which a consumer would treat the product in a store, Mujo Objects reserves the right to deduct an amount corresponding to the product's depreciation.

You cannot cancel a purchase simply by refusing delivery of the product without also informing us in advance.

If you decide to exercise your right to cancel your purchase, you must pay the return shipping costs yourself when sending the product back to us. Mujo Objects reserves the right to refuse parcels sent as cash on delivery.

You must return your order to us without unreasonable delay, no later than 14 days after informing us that you wish to cancel your purchase. You must pay the costs directly associated with returning the product to us. Liability for the product becomes yours at the time it is delivered.

Cancelling a portion of a purchase
If you have purchased several products form us, you may return one or more of them, even if they were purchased in a single order.

Note that your shipping costs will not be reimbursed if you cancel only a portion of your purchase, unless otherwise agreed.

 

Refund of purchase price
If you cancel your purchase, you will be refunded the amount you paid to us. In the event that you are liable for a decrease in the value of a product, that amount will first be deducted from the purchase price.

If you exercise your right of cancellation, we will refund all payments received from you, including shipping costs (excluding additional costs incurred by your own selection of a shipping method other than the least expensive standard shipping method offered) without unnecessary delay and, in any event, no later than 14 days from the date on which we received the notification of your decision to cancel this agreement. We will pay out such refunds to the same payment method you used in the original transaction, unless you have explicitly agreed to other terms.

We may withhold the refund until receiving the returned product unless you provide us with documentation of your return before that time.

If you cancel your purchase you send or deliver the product to:

Mujo Objects
c/o Sille Jørgensen
Koldbyvej 21
2610 Rødovre

 

Personal information

In order to send items to you, we record your name, address, telephone number, and email address. This information is treated as confidential, and it is neither forwarded nor sold to third parties.

Your personal information will be recorded at Mujo Objects I/S and stored for five years, after which it will be deleted.

As a registered person at Mujo Objects I/S you always have the right to object to this recording of data. You also have the right to insight into the recorded information pertaining to you. These rights are granted to you by the Danish Act on Processing of Personal Data. Send all queries in this regard to: hello@mujoobjects.dk

 

Used products

While our products may appear to be new, the majority of our assortment consists of used products. For this reason, note that most items are unique, each in its own way. Their patina and condition may vary.

 

Contact

We can be contacted at any time at hello@mujoobjects.dk